Sales Presentations – Three Questions to Answer

Everyone sells something. You sell your buddy on a new fishing spot. You sell your neighbors on a new restaurant to go to for dinner. Your kids sell you on raising their allowance.

Everyone sells something. We present our case. We persuade. To persuade by definition is the ability to convince by appealing to reason or understanding.

If you are going to make a sales presentation you need to know that presenting the case for your product isn’t enough. You need to be sharp, articulate, time oriented, entertaining and persuasive to get the job done.

Terri Sjodin, author of Sales Speak wrote that too many sales presentations are going the way of information overload and not enough about persuasion. I agree. Anyone can deliver information. Really. Anyone can read a brochure and figure out what it is that’s being sold. The key is to be able to answer three questions:

o Why you?
o Why your company, product, services?
o Why now?

The last question, “Why now?” is the call to action. It’s the answer to the sense of urgency you’ve created. Many sales people drop the ball here. They never close. They never make a call to action. They just sort of pack up and go after the information giving. Don’t make that mistake.

Persuasion isn’t about being pushy. It’s about being excited about the idea you’re bringing to the table and leading others to join your excitement. It’s about being able to make a call for action and having decision makers act on that call.

The Importance of Negotiation Training – Secret Business Tip – Defer

As you may know, negotiating isn’t for everyone. Many in business realize this fact but others don’t. Those of us with a technical or artistic background may not make the best negotiators. This is unfortunate for those in the early part of their careers. It is during this time when you are your own best advocate so you will have to do your own negotiating. You don’t have much experience and likely no formal training. Doubtless, your counterpart has much of both.

When you enter into a negotiating session, take a moment to evaluate the situation. Who is your counterpart? Much older and more successful than you? If so, you really should be prepared before your negotiating session. If you aren’t ready, often the best tactic is to defer. This is especially true if you are caught off guard.

Say your boss calls you into his office and tells you to close the door. “Let’s discuss your salary review now”, he says. You thought that your annual review would be next month so you didn’t really do any planning for this conversation. What do you do? You certainly want to hear what your boss has to say. Let him go first. Evaluate why he wants to discuss the matter early. Hopefully he just wants to reward you early because you are such a valued employee. Maybe he wants you to keep working hard now. Maybe there isn’t any money for raises and the policy has just been given to your boss. Find out. By carefully listening, you may get some great information. Not just about your current salary, but the company in general.

You may be put on the spot in an unplanned negotiation. “What do you think would be fair at a difficult economic time like this?”, you may be asked. How can you answer? Fair might be no raise at all. Maybe a pay cut. Maybe free overtime. There are possibly lots of options. The real answer is that the fair option now is the same as it always is – what’s in it for you? That’s it.

When you really aren’t prepared to negotiate and you get put on the spot, you need to defer the session. Ask yourself what’s in it for you. Maybe you just got offered improvements that work. If so, count yourself lucky and do the deal. If you didn’t, you need to stop the session and start again when you are ready. “Well”, you can say, “I thought we would discuss my salary increase next month”. This is a strong response. He may have just said that there is no money, times are bad, people are being let go, they have to buy water with only one hydrogen atom now, whatever. “I would like to review what you said and look at my options”. This would be a good time to reschedule. “Can we finish this tomorrow morning?” You need time to prepare but you want to get something finished.

With your position stated, you think you deserve a raise and you want to finish the negotiation the next day, (or as soon as possible), you can maintain a strong position. Now you can wait and listen, again, to what the response is. This gives you a chance to evaluate your counterpart again. If he persists, trying to get you to commit to a number, ask yourself why. Ask yourself, again, what’s in it for you. At this point, it likely isn’t good. Get out.

By deferring a surprise negotiating session to a time when you are better prepared, you can often be much more comfortable with the process. If you are comfortable, you will have a better negotiating experience. Each time you go through the process, the experience helps you get ready for the next one. Each negotiating session will be similar, in some respects to others that you have had. Listening to your counterpart and deferring to a better time will help you to increase “what’s in it for you”, and that is always the point to negotiating.

How to Present the Compelling Idea in Your Article

The best way to present a new idea is to do it fast and to do it early.

Your first paragraph is one of the most crucial parts of your article. This is where readers decide whether to continue reading or to move on to the next interesting thing they see on the Internet. Without anything compelling to keep them glued to your website, you run the risk of being quickly dismissed. Some people will tell you it’s best to save the big idea for the end. That’s when you sum up all your major points so that they all nicely close on one compelling idea at the end. That’s fine if you’re writing a scientific paper, but we don’t think it’s going to work for a blog article.

People won’t stick around if you’re going to keep them waiting till the end. Whereas if you stimulate their mind and appeal to their emotions first thing in your article, they’re a lot more likely to read up to the last word.

An Idea Needs Support, No Matter How Compelling It Is

The thing is, a great idea will always have its detractors. It’s human nature to want to stick with the old and tested. Even when your readers are deeply fascinated by what you offer them, there will still be that little voice inside their head that tells them to be wary of this new and compelling idea. This is why you still need to provide support in the body of your article.

There are three ways to do this.

One, you can show them factual evidence that supports your ideas. If you did a lot of research, there’s no way you’re not going to incorporate facts into your article. Plus, people can easily verify factual evidence by going on Google and doing the research themselves.

Two, you can tell them stories that make your idea come to life. People love stories. Stories have been around perhaps since man’s discovery of fire. When people read or listen to stories, their defenses are down. It’s like connecting with another human being in a deep and touching way. When you tell them a story as evidence for how good your idea is, it’s easier to convince them.

And three, you can ask experts to give a testimonial to your idea. People trust the experts. They have years of experience behind them and they know what they’re doing. Naturally, when experts say they believe in what you’re offering, people will come flocking to you to try out what you can offer them.

If There’s a Simpler Way to Say It…

We know a lot of esteemed authors, prominent bloggers and writing coaches have been saying this over and over again. “KISS! Keep it simple, stupid!” Another version is “Keep it short and simple.” The idea stays the same, though. It’s been said so often that it has become one giant cliché by now. Sadly, not many writers seem to take this advice seriously. There seems to be a myth persistently going around that a good writer uses big words and long sentences. Supposedly, writers are seen to be more intelligent when they pepper their work with words readers have to look up the dictionary for.

On the contrary, it only makes you look like an amateur. An amateur whose articles nobody likes to read because they’re just too difficult to absorb.

We’re saying this not because we’ve been writing books and other things for quite some time. We’re saying this because it’s true. You can ask any other seasoned writer out there. They’d tell you the same thing. Ditch those words that your readers cringe at and go for words they can easily understand. And it’s not only other writers who agree with us.

There’s a new idea in psychology that supports the idea that people prefer simple things to complicated ones. It’s called cognitive fluency. Apparently, it’s an evolutionary concept that helped our ancestors decide which ones to pay attention to. We know they didn’t have much time to figure out what to think when a saber-tooth tiger bared its teeth at them. Seeing those giant fangs told gave them the familiar pang of fear that made them bolt for their lives.

The same idea applies when people read something. They don’t have a lot of time to figure out what you’re trying to say in your convoluted article. They’d rather have the big idea presented to them in words their minds can easily understand. Put yourself in your readers’ shoes. Do you honestly want to look up from what you’re reading to consult a dictionary? We know you don’t. You would rather look for another article that talks about the same thing but in a way that’s easier to read.

Is Your Article Readable Enough?

One way to gauge how easy it is to read your article is to run it through the Flesch-Kincaid Readability Tests. The tests take a look at the length of your words and sentences to predict how easy it is for human readers to read your article. Generally, you want your article to be completely understandable to fifth to seventh graders. This is measured by the Flesch-Kincaid Grade Level, which is patterned after the US grading system. A score of somewhere between 5.0 and 7.0 indicates that students in the fifth to seventh grades will easily understand your articles.

On the other hand, the Flesch-Kincaid Reading Ease indicates how easy or difficult it is to read your article. The higher your score, the easier it is to read your article. You would want your score to be above 60, which is the score that indicates that fifth-graders can easily understand your writing. If you go lower than that, go over your article and give it a good slashing.