The Importance of Negotiation Training – Secret Business Tip – Defer

As you may know, negotiating isn’t for everyone. Many in business realize this fact but others don’t. Those of us with a technical or artistic background may not make the best negotiators. This is unfortunate for those in the early part of their careers. It is during this time when you are your own best advocate so you will have to do your own negotiating. You don’t have much experience and likely no formal training. Doubtless, your counterpart has much of both.

When you enter into a negotiating session, take a moment to evaluate the situation. Who is your counterpart? Much older and more successful than you? If so, you really should be prepared before your negotiating session. If you aren’t ready, often the best tactic is to defer. This is especially true if you are caught off guard.

Say your boss calls you into his office and tells you to close the door. “Let’s discuss your salary review now”, he says. You thought that your annual review would be next month so you didn’t really do any planning for this conversation. What do you do? You certainly want to hear what your boss has to say. Let him go first. Evaluate why he wants to discuss the matter early. Hopefully he just wants to reward you early because you are such a valued employee. Maybe he wants you to keep working hard now. Maybe there isn’t any money for raises and the policy has just been given to your boss. Find out. By carefully listening, you may get some great information. Not just about your current salary, but the company in general.

You may be put on the spot in an unplanned negotiation. “What do you think would be fair at a difficult economic time like this?”, you may be asked. How can you answer? Fair might be no raise at all. Maybe a pay cut. Maybe free overtime. There are possibly lots of options. The real answer is that the fair option now is the same as it always is – what’s in it for you? That’s it.

When you really aren’t prepared to negotiate and you get put on the spot, you need to defer the session. Ask yourself what’s in it for you. Maybe you just got offered improvements that work. If so, count yourself lucky and do the deal. If you didn’t, you need to stop the session and start again when you are ready. “Well”, you can say, “I thought we would discuss my salary increase next month”. This is a strong response. He may have just said that there is no money, times are bad, people are being let go, they have to buy water with only one hydrogen atom now, whatever. “I would like to review what you said and look at my options”. This would be a good time to reschedule. “Can we finish this tomorrow morning?” You need time to prepare but you want to get something finished.

With your position stated, you think you deserve a raise and you want to finish the negotiation the next day, (or as soon as possible), you can maintain a strong position. Now you can wait and listen, again, to what the response is. This gives you a chance to evaluate your counterpart again. If he persists, trying to get you to commit to a number, ask yourself why. Ask yourself, again, what’s in it for you. At this point, it likely isn’t good. Get out.

By deferring a surprise negotiating session to a time when you are better prepared, you can often be much more comfortable with the process. If you are comfortable, you will have a better negotiating experience. Each time you go through the process, the experience helps you get ready for the next one. Each negotiating session will be similar, in some respects to others that you have had. Listening to your counterpart and deferring to a better time will help you to increase “what’s in it for you”, and that is always the point to negotiating.

Christmas Presents For Parents Guide

Once you get to a certain age, finding Christmas presents for your family and peers becomes far more difficult. When you’re younger, most people have plenty of things they need – whether it’s kids wanting the latest toys or teenagers hoping for a new wardrobe. But as you and the people you know get older, you’ll increasingly find that most people have sorted out the essentials for themselves and this makes it much harder to find them presents they actually want. This is true more than ever when it comes to your parents.

When you’re a child all you need to give your parent for Christmas is a picture you drew yourself or some sweets you saved up to buy, but when you’re all grown up you’ll want to show your appreciation in new ways. If you’re an artistic person you’re slightly ahead of the game, as you’ll be able to give your parents art work no matter what age you are. But if you’re not particularly talented with a pencil, it’s a good idea to turn your attention elsewhere.

With the majority of parents of grown up children tend to have most of the normal bits and pieces they need, many people turn to practical gifts and gadgets as a way to fill the hole. While this can be a great choice if you’ve a real gadget lover in the family, it can be a hard balance to get right. There have been plenty of Christmas days spoiled over the years thanks to a gift wrapped ironing board or trouser press. Steer clear of such presents unless they directly relate to a hobby your parents enjoy or they are gifts you’d enjoy yourself. For example, a flat-screen TV is likely to go down far better than a toaster.

If you’re keen to find presents that won’t end up sitting on a shelf in the hall cupboard, then choosing food or drink can be a great option. Make sure you chose wisely however, as Christmas is a time for enjoying special dishes and treats anyway and you don’t want to buy your folks a bottle of booze or fancy box of chocolates that they’ve already bought to celebrate the occasion themselves. What’s more, you need to be careful that they don’t start sharing their new gift with the whole family -especially if your premium snacks were particularly expensive.

One gift you can be sure your parents won’t be able to ignore or give away is a few nights in a nice hotel. Instead of filling up their house with more bits and pieces, why not consider booking a short break as a Christmas gift that is sure to be a real treat? The price of such a gift can easily be scaled to suit your budget and their tastes, with weekend breaks readily available everywhere from a family hotel in Blackpool to a boutique hotel in Edinburgh.

Whatever kind of present you choose for your parents this year, be sure to pay attention to their reaction when they open it – that way you can take note and be certain you’re one step ahead when it comes to next year.

Thought of the Day – Family Conflict (Part I): How the Past Affects The Present

Passover was a dreaded holiday for me as a teenager growing up in Allentown, Pennsylvania. It was a time when my uncle, who thought of himself as a “lay Rabbi,” rose at the head of the table and straightened himself out as if he was the Chief Rabbi in the grandest synagogue in Europe. He ceremoniously opened the Haggadah, the text recited at the Seder on the first two nights of the Jewish Passover.

As he began reciting in Hebrew the narrative of the Jewish exodus from Egypt, my aunt looked adoringly at him. At the other end of the table, my mother rolled her eyes, my father grumbled curses under his breath, and I pretended the conflict and anger I saw didn’t exist. In this week’s three-part series, I’ll share some of my thoughts on the nature of family conflicts occurring at holiday gatherings.

Family Conflict and Reduced Inhibition and Expectations

Family gatherings during holidays are supposed to be happy events where we shove personal issues to the side, forgive past wrongs, and the “good” of the family is most important. The expectation is what happened in the past is irrelevant now, and the joy of the moment; Passover, Easter, or other holidays will sooth over unskillful behaviors as warm milk does to an upset stomach. Neither anecdotes are always successful.

Our Present is Based on Our Past

We don’t live in a vacuum where our lives were immaculately conceived. You don’t need to believe in Freudian psychology to understand what a person does in the present carries with them their past.

I’m sure my uncle’s love of the family during the Passover Seder was genuine. For a brief time, he was able to reinterpret or ignore how his past behaviors hurt the family. Unfortunately, those on the receiving end couldn’t forget. Regardless of how genuine his love, my parents couldn’t go beyond his past.

Upcoming Holidays

We would like to think the joy of a holiday or it’s greater meaning will overshadow “petty” disagreements. In the 1960′s many sociologists wrote about the role of rising expectations in social turmoil. They believed inequities and injustices weren’t as important in creating conflicts as was the belief things could be changed.

It may be prudent as you approach the new holiday season to adjust your expectations of what’s possible during your family gathering. You may not have a “want to-be” Rabbi in your family, but don’t expect your cousin’s irksome behaviors that irritated you forever to vanish because you wish they will.

In the next part of this three-part series, I’ll talk about why family truths are always relative. In the final part, I’ll suggest some attitudinal adjustments that worked in my counseling and coaching of families dealing with crises.